SodaGift

• What is SodaGift?
• How do I use SodaGift?
• What is a Gift Card?
• Can I make bulk orders?
• How does the invite program work?

Payments

• What are the payment methods?
• Why was my card declined?
• Can I pay in a different currency other than USD?
• Does SodaGift charge a foreign transaction fee?
• Why did I get charged for a failed transaction?
• What is the refund or exchange policy?
• How long does refunds take?
• What is the refund policy for an expired gift card?
• How do I report scams and frauds?

Account

• Do I have to create an account to gift with SodaGift?
• How can I create an account with SodaGift?
• Can I sign up with my Facebook or Google account?
• How can I change my login email address?
• How can I update my password?
• What do I do if I forgot my password?
• How do I delete my account?

Coupons

• How do I use a coupon?
• Are there any limits on the coupon?
• What happens to my coupon that is associated with a cancelled gift?

Gift Cards

• How is my gift card delivered?
• How do I resend the gift?
• What if I entered the wrong recipient information?
• How does the recipient know the gift is from me?
• Can I order multiple gift cards at once and send it to different recipients?
• How do i know if the gift card has been redeemed?
• Is there an expiration date for the gift?
• How can I exchange Korean department store gift cards?

Sending delivery gifts to Korea

• How do I order flowers?
• The date I want for flower delivery is unavailable. What should I do?
• How is my message delivered? (flower gifts)
• I only know the delivery address in English.
• What time are the flowers delivered?
• How do I know once the flowers have been delivered?
• The flowers are different than what I ordered
• How do I order delivered goods?
• Can I send to two different addresses for one order?
• How and when is the gift delivered?
• How do I know once the gift set has been delivered?