SodaGift

What is SodaGift?

How do I use SodaGift?

What is a Gift Card?

Can I make bulk orders?

How does the invite program work?

Payment & Refund

What are the payment methods?

How do I add or delete a payment card?

Why was my card declined?

Can I pay in a different currency other than USD?

Does SodaGift charge a foreign transaction fee?

Why did I get charged for a failed transaction?

What is the refund or exchange policy?

How long does refunds take?

What is the refund policy for an expired gift card?

How do I report scams and frauds?

Account

How can I create an account with SodaGift?

What should I do if I can't verify my mobile phone?

How can I update my password?

What do I do if I forgot my password?

How do I delete my account?

Coupons

How do I use a coupon?

Are there any limits on the coupon?

What happens to my coupon that is associated with a cancelled gift?

Gift Cards

How is my gift card delivered?

How do I resend the gift?

What if I entered the wrong recipient information?

How does the recipient know the gift is from me?

Can I order multiple gift cards at once and send it to different recipients?

How do i know if the gift card has been redeemed?

Is there an expiration date for the gift?

How can I exchange Korean department store gift cards?

Sending delivery gifts to Korea

How do I order flowers?

Do you provide same day flower delivery service?

How is my message delivered on the flower order?

I only know the delivery address in English.

What time are the flowers delivered?

How is Money flower delivered?

The flowers are different than what I ordered.

How do I order delivered goods?

Is it possible to cancel or change the information on the delivery order?

How and when is the gift delivered?

How do I know once the gift has been delivered?

What should I do if the product has an issue?

Sending delivery gifts to United States or Canada

How and when is the gift delivered?

Can I enter the delivery address in English?

Can I update my shipping information after I place my order?

Can I get a refund if the shipping information is incorrect?

How do I know the delivery status?