Help
SodaGift
What is SodaGift?
How do I use SodaGift?
What is a Gift Card?
Can I make bulk orders?
How does the invite program work?
Payment & Refund
What are the payment methods?
How do I add or delete a payment card?
Why was my card declined?
Can I pay in a different currency other than USD?
Does SodaGift charge a foreign transaction fee?
Why did I get charged for a failed transaction?
What is the refund or exchange policy?
How long does refunds take?
What is the refund policy for an expired gift card?
How do I report scams and frauds?
Account
How can I create an account with SodaGift?
What should I do if I can't verify my mobile phone?
How can I update my password?
What do I do if I forgot my password?
How do I delete my account?
Coupons
How do I use a coupon?
Are there any limits on the coupon?
What happens to my coupon that is associated with a cancelled gift?
Gift Cards
How is my gift card delivered?
How do I resend the gift?
What if I entered the wrong recipient information?
How does the recipient know the gift is from me?
Can I order multiple gift cards at once and send it to different recipients?
How do i know if the gift card has been redeemed?
Is there an expiration date for the gift?
How can I exchange Korean department store gift cards?
Sending delivery gifts to Korea
How do I order flowers?
Do you provide same day flower delivery service?
How is my message delivered on the flower order?
I only know the delivery address in English.
What time are the flowers delivered?
How is Money flower delivered?
The flowers are different than what I ordered.
How do I order delivered goods?
Is it possible to cancel or change the information on the delivery order?
How and when is the gift delivered?
How do I know once the gift has been delivered?
What should I do if the product has an issue?
Sending delivery gifts to United States or Canada
How and when is the gift delivered?
Can I enter the delivery address in English?
Can I update my shipping information after I place my order?
Can I get a refund if the shipping information is incorrect?
How do I know the delivery status?
Have any questions? Concerns?
Please contact us at: support@sodagift.com