Service

• What is SodaGift?
• How do I use SodaGift?

Payments

• What are the payment methods?
• Why was my card declined?
• What is the refund or exchange policy?

Account

• How can I create an account with SodaGift?
• Can I sign up with my Facebook or Google account?
• Do I have to create an account to gift with SodaGift?
• How do I close or deactivate my account?
• How can I change my login email address?
• What do I do if I forgot my password?
• How can I update my password?

Coupons

• How do I redeem the coupon?
• Are there any limits on the coupon?
• What happens to my coupon that is associated with a cancelled gift?

Gift Cards

• What is a gifticon?
• What is the delivery method?
• My gift does not have the link share option.
• Why are emojis not allowed in my message?
• How does the recipient know the gift is from me?
• I ordered multiple gifts but the quantity listed on the gift card is different than my order.
• Does the recipient have to redeem the gift all at once?
• What if my recipient did not receive the test message (MMS) gift?
• Is there an expiration date for the gift?
• What if I entered the wrong recipient information?
• What do I do if the gift has expired?
• Can I make bulk orders?

Flower Delivery

• How do I order flowers?
• The date I want is unavailable. What do I do?
• How is my message delivered?
• I only know the delivery address in English.
• What time are the flowers delivered?
• How do I know once the flowers have been delivered?
• The flowers are different than what I ordered
• How do I change or cancel my order?

Gift Set

• How do I order delivered goods?
• Can I send to two different addresses for one order?
• How and when is the gift delivered?
• How do I change or cancel my order?
• How do I know once the gift set has been delivered?
• Can I make bulk orders?