What is the refund or exchange policy?

<Gifts to the US and Canada> Please note that all gift cards sent to the US and Canada are non-refundable and non-exchangeable. <Gifts to Korea> 1.Unused gifts β€» Gift Cards: Please contact us at support@sodagift.com and a refund will be issued to the sender for unused valid gift cards. However, gift cards are non-exchangeable but you can request a cancellation with us before placing a new order. β€» Delivered gifts: All orders are processed weekdays at 5pm PST (9am KST) so you must contact us before in order to change or cancel your order. No change-of-mind refunds on food and flower gifts. However if you are not completely satisfied with the product, please contact us within 7 days of delivery. 2. Used gifts We cannot cancel or refund used gifts.

What is the refund or exchange policy?

<Gifts to the US and Canada> Please note that all gift cards sent to the US and Canada are non-refundable and non-exchangeable. <Gifts to Korea> 1.Unused gifts β€» Gift Cards: Please contact us at support@sodagift.com and a refund will be issued to the sender for unused valid gift cards. However, gift cards are non-exchangeable but you can request a cancellation with us before placing a new order. β€» Delivered gifts: All orders are processed weekdays at 5pm PST (9am KST) so you must contact us before in order to change or cancel your order. No change-of-mind refunds on food and flower gifts. However if you are not completely satisfied with the product, please contact us within 7 days of delivery. 2. Used gifts We cannot cancel or refund used gifts.