₩20,000 Gift Card

[Usage Guide]

- Usable at all Juk Story locations nationwide (some stores may not accept the coupon, so please check the store information listed below before visiting).
- Please present your mobile coupon at the time of payment.
- The coupon can be used in installments, and the remaining balance will be automatically saved.
- Refunds are available when 60% (or 80% for amounts under 10,000 KRW) of the coupon balance is used. However, refunds cannot be processed in-store; they must be requested through the Joyful Customer Center (1661-8191).
- If the purchase exceeds the coupon balance, other payment methods can be used in combination.
- The coupon cannot be exchanged for cash, and cancellations after exchange are not allowed.
- The coupon cannot be used for delivery orders.

[Precautions]
- Once the coupon has been exchanged for a product in-store, cancellations are not allowed.
- Please check the list of stores that do not accept mobile coupons before visiting, as the company will not be responsible if you visit a store without prior confirmation.

[Non-usable Stores Information]

[Expiration Date Policy]

1. You can only extend the expiration date of valid gift cards up to the day before expiration.

2. Expiration date can be extended on a 93 days basis, but it cannot exceed 5 years from the date of initial issuance.

3. To extend expiration date of a valid gift card, contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

[Cancel and Refund Policy]

1.Before initial expiration: Redeemed gift cards cannot be cancelled or refunded. Unused valid gift cards can be cancelled and refunded to purchasers by contacting SodaGift customer support at (support@sodagift.com).

2.Expired gift cards: Unused expired gift cards can be refunded for 90% of the gift card amount. Contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

3.Refunds for expired gift cards cannot exceed 5 years from the date of initial issuance.