To redeem your Zappos.com e-Gift Card, visit www.zappos.com and start shopping! Once you have selected items for your basket, you will have an opportunity to enter the Gift Code which will be applied to your online order. If you have any questions or problems please visit Zappos Customer Service at http://www.zappos.com/contact-us.

No returns and no refunds on gift cards.

The Zappos.com e-Gift Card (e-Gift Card) can only be used online at Zappos.com. E-Gift Cards will not be replaced or refunded if lost or stolen. Zappos.com, Inc. and its affiliates are not responsible for lost e-Gift Cards. E-Gift Cards will not be returnable or exchangeable for cash, except in states where required by law. Coupons, other discounts, a Gift Card or e-Gift Card may not be used to purchase Gift Cards or e-Gift Cards. Purchase amounts that exceed the value of the tendered Gift Card or e-Gift Card will require a credit card for the balance due. Your purchase or use of a Gift Card or e-Gift Card constitutes acceptance of these Terms and Conditions. For full terms and conditions, please visit: http://www.zappos.com/c/gift-terms-conditions.