₩10,000 Gift Card

[User Guide]

- Please present the gift card when making a payment.
- Before visiting a store, please check the list of stores where the gift card can be used.
- You can purchase products up to the balance on your gift card.
- If the purchase amount exceeds the balance, you can pay the difference to purchase additional products.
- Refunds for the remaining balance are not possible at the usage location.
- For refunds, if the gift card amount is more than 10,000 KRW, a refund is available after using 60% of the balance; for amounts under 10,000 KRW, a refund is available after using 80%.
- The remaining balance is automatically saved.
- If you purchased the gift card at a discount, the remaining balance refund will exclude the discount rate.
- After the expiration of the gift card’s validity period, 90% of the remaining balance can be refunded (if purchased at a discount, overlapping deductions will apply).
- To check the remaining balance or request a refund, please contact ‘SmartCon Customer Center’ via Kakao Plus Friend.
- Membership points and other benefits follow the brand's policy.
- Gift cards cannot be exchanged for cash.

[Non-usable Stores Information]

[Expiration Date Policy]

1. You can only extend the expiration date of valid gift cards up to the day before expiration.

2. Expiration date can be extended on a 93 days basis, but it cannot exceed 5 years from the date of initial issuance.

3. To extend expiration date of a valid gift card, contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

[Cancel and Refund Policy]

1.Before initial expiration: Redeemed gift cards cannot be cancelled or refunded. Unused valid gift cards can be cancelled and refunded to purchasers by contacting SodaGift customer support at (support@sodagift.com).

2.Expired gift cards: Unused expired gift cards can be refunded for 90% of the gift card amount. Contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

3.Refunds for expired gift cards cannot exceed 5 years from the date of initial issuance.