₩50,000 Gift Card

[Voucher Usage Guidelines]
- On-Site Booking:
Present the mobile voucher barcode at the box office to book and issue tickets.
Present the mobile voucher barcode at the ticket machine to book and issue tickets.
- Online Booking:
Available on the Lotte Cinema website and mobile app.
Select movie details (date, time, movie).
On the payment screen, select Voucher - Giftiel (Amount Voucher) - Enter coupon number - Complete payment.
※ The voucher can only be used for concession purchases at directly operated theaters. (Not available at partner theaters, approximately 50 locations).
※ The list of unavailable theaters is subject to change.

[Important Notices]
- Remaining balance can be reused within the validity period.
- Can be used for 3D movies, special theaters, and special seating.
- Eligible for L.POINT accumulation and cash receipt issuance based on the amount used.
- The voucher must be used within the specified validity period (based on the screening date). Movies scheduled after the expiration date cannot be booked.
(Example: If the validity period is until November 30, 2023, movies screening on December 1, 2023, cannot be booked.)

[Refund Policy]
- Validity period and cancellation inquiries: Contact Wincube Marketing Customer Service (1666-5046).
- Full refunds are available within the initial validity period. If expired, 90% of the amount is refundable.
- For vouchers over 10,000 KRW, at least 60% must be used before a refund can be requested (for vouchers under 10,000 KRW, 80% must be used).
- Refunds can be requested within 5 years from the purchase date for any remaining balance.
- Usage status and balance refund inquiries: Contact Wincube Marketing Customer Service (1666-5046).

[Expiration Date Policy]

1. You can only extend the expiration date of valid gift cards up to the day before expiration.

2. Expiration date can be extended on a 93 days basis, but it cannot exceed 5 years from the date of initial issuance.

3. To extend expiration date of a valid gift card, contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

[Cancel and Refund Policy]

1.Before initial expiration: Redeemed gift cards cannot be cancelled or refunded. Unused valid gift cards can be cancelled and refunded to purchasers by contacting SodaGift customer support at (support@sodagift.com).

2.Expired gift cards: Unused expired gift cards can be refunded for 90% of the gift card amount. Contact WincubeMarketing customer support at (1666-5046). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

3.Refunds for expired gift cards cannot exceed 5 years from the date of initial issuance.