What is the refund or exchange policy?
We cannot exchange your unused gift for another gift even if it is of equal or lesser value due to the exchange rate. However we can cancel and refunds your order and you can place a new order with us.
Only unused gift cards can be cancelled and refunded within 3 business days after the purchase date. Refunds can take up to 10 days depending on the credit card. Please contact customer support at firstname.lastname@example.org for more information.