₩30,000 Gift Card

[How to Exchange Online]

① Install and log in to the 'Lotte Mobile Gift Card (롯데모바일상품권)' app

② Select the 'Register Voucher (교환권 등록하기)' menu

③ Enter the 16-digit barcode number

④ Convert it into a Lotte Mobile Gift Card

⑤ Use the Lotte Mobile Gift Card online/offline

※ Lotte Mobile Voucher registration is temporarily suspended due to the mobile app renewal (Oct 22, 2026 ~ Feb 2027)

[How to Exchange Offline]

① Visit an offline exchange location

② Present the barcode

③ Receive a paper gift card

④ Use the paper gift card at offline stores

[Offline Exchange Locations]

- Lotte Department Store Gift Card Counter/Kiosk

  Hours 10:30~20:00

  Closed-day inquiries ☎1577-0001

- Lotte Mart Customer Service Center

  Hours 10:00~21:00

  Closed-day inquiries ☎1899-3000

[Notes]

- Please exchange the full voucher amount at once. (No partial use / no balance refund)

- Lotte paper gift cards cannot be canceled after exchange.

- Lotte Mobile Gift Cards can be canceled after exchange, provided the voucher is within its validity period and the gift card is unused. Please request cancellation directly in the app.

[Issuer Information]

- Issuer: Galaxia Moneytree Co., Ltd.

- Customer Center ☎1566-0123

  Hours 09:00~18:00 (closed on weekends)