[Expiration Date Policy]

1. You can only extend the expiration date of valid gift cards up to the day before expiration.

2. Expiration date can be extended on a 93 days basis, but it cannot exceed 5 years from the date of initial issuance.

3. To extend expiration date of a valid gift card, contact inumber customer support at (1644-5093). Customer service hours are from Monday through Friday (9 AM to 6 PM KST).

[Cancellation and Refund Policy]

1. Before the initial expiration date: Used exchange vouchers cannot be canceled or refunded. For unused exchange vouchers, the purchaser may leave an inquiry via the Sodagift chatbot at the bottom-right of sodagift.com, and we will review it and process the refund.

2. After the initial expiration date: The recipient must call the inumber Customer Center (1644-5093) to request a refund. The refund rules after the initial validity period has expired are as follows:
- For gift certificates with a face value exceeding KRW 50,000: 95% of the purchase amount will be refunded.
- For gift certificates with a face value of KRW 50,000 or less: 90% of the purchase amount will be refunded.

※ Applicable to - Limited to gift certificates issued on or after January 1, 2026. (However, gift certificates issued prior to this date will be refunded at 90%.)

3. Refund requests for exchange vouchers whose validity period has expired may only be made within 5 years from the initial issue date.

4. If you did not purchase the gift certificate directly from Sodagift and received it from a company instead, please contact that company directly.

Protection of prepaid charging funds: In accordance with Article 25-2 and Article 25-3 of the Electronic Financial Transactions Act and Article 13-7 of its Enforcement Decree, we protect all prepaid charging funds in full. (Securities No. 100-000-2024 0445 6694)"

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